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610.367.2544

 

PRIVACY POLICY NOTICE

INTRODUCTION

Gerhart, Hartman & Ritner, Ltd. (hereafter referred to as “GHR”) is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information.  The following is GHR’s Privacy Policy regarding the client information we collect.  Contained in this Privacy Policy you will find 1) an explanation of the types of information GHR collects from our clients and the means used to collect such information; 2) an explanation of how GHR shares the information collected from our clients and 3) an explanation of how GHR protects client information.

INFORMATION WE COLLECT AND THE MEANS USED TO COLLECT

GHR collects information about our clients that is necessary to provide those services usual and customary to independent insurance agents.  GHR collects the necessary information from the following sources:

  • Information we receive from you on applications or other forms.  This information may include, but is not limited to, your name, address and date of birth.
  • Information about our clients’ transactions with us.  This information may include, but is not limited to, claims and payment history.
  • Information we receive from consumer reporting agencies.  This information may include, but is not limited to, a driving record or insurance score report.

To collect client information from the above-stated sources, GHR may use the following means of communication to gather information:  written, in-person, telephone, electronically and online.

HOW WE SHARE CLIENT INFORMATION WITH NON-AFFILIATED THIRD PARTIES

GHR does not share information about our clients or former clients with non-affiliated third parties other than as permitted or required by law.  For example, GHR may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:

  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents.  Such usual and customary services or processes provided by GHR to its clients include but are not limited to underwriting, shopping the renewal, rating, placement and providing quotes for insurance that is germane to the coverage the client places with our agency.
  • Information that is necessary to protect the confidentiality or security of our clients’ records.
  • Information that is necessary to resolve client disputes or inquiries.
  • Information that is required by individuals or entities who are assessing our legal compliance.
  • Information that is required for GHR to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies.
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims or other liability.

GHR may disclose information we collect, as described above to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements.

HOW WE SHARE CLIENT INFORMATION WITH AFFILIATED PARTIES

GHR will share clients’ information with our affiliates Insurance Partners of PA, Inc. DBA Herb Insurance and PA Title & Tag Service, Inc. DBA Pennsburg Fast Tags to the extent that is necessary to service or process the client’s mutual interest with either or both of these affiliates.

OUR PRACTICES REGARDING INFORMATION CONFIDENTIALITY AND SECURITY

GHR maintains physical, electronic and procedural safeguards to guard your information.  These safeguards include, but are not limited to the following:

  • We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the client.
  • We will discipline any employee who impermissibly shares client information.
  • We use a secure internet and email provider to protect the confidentiality of electronic communications.

 

Gerhart, Hartman & Ritner, Ltd. appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our clients understand the care our agency uses in handling your information.  GHR will continue to monitor the effectiveness of this Privacy Policy.

 

February 2017

 

Our Locations

Boyertown Office

138 S. Reading Ave.
Boyertown, PA 19512
Main office: 610-367-2544
Fax: 610-367-2656

Red Hill Office

262 Main Street
Red Hill, PA 18076
Main office: 215-679-7345
Toll free: 888-819-2762
Fax: 215-679-6464

Our Providers

Testimonials

Claim was handled expeditiously & professionally at both local & home office levels. Thanks to all!!

Bob S.
Thank you for all the help with our recent claim! Your service was good as always.

Donald & Glenna A.
Prompt communication throughout the claim process. Car is at the body shop. Other damage was detected and reported to insurance by body shop. Insurance representative called to acknowledge the additional damage and is sending additional funds to cover the repair. Thank you to all for expertise and assistance in resolving this claim.

Harvey & Rosalie N.
Haley did a wonderful job! She was able to find an insurance company that could save us money. Keep up the great work, Haley! We will definitely tell people about our savings & great customer service.

Terry & Donna L.
All went smoothly with dealing with your agency and repair process.

James & Margaret M.
We are very pleased to rate your service with a perfect score every time. For this reason, we continue to do business with your agency.

Robert & Ruthanne O.
Alyssa is very friendly and willing to help. She was a great help on my recent claim for an accident I had during our last snow storm. My claim to Selective Insurance was handled satisfactorily and my car is like new again.

Frank R.
Alicia has been great to work with during this incident. Really feel like your customers matter.

Ronald & Melissa S.
Very pleased with the service provided in helping me deal with the loss of our car. Thank you!

James & Nina L.
Very professional. Spoke with Haley and was very satisfied for the route taken. Doing great for my needs!

Maria G.
The claim went smoothly - MMG was very responsive as well as GHR, who are always on top of any issue. Thank you.

Annette C.
Thanks for all your help with my misfortune. I would also like to thank Ms. Springman for her assistance. You (Deb Hutt) and the staff have always been very helpful and assisted me when I had any questions. I was pleased with the turn-around time on this particular event. Again, I convey my deep appreciation for the good customer service.

Joseph B.
You do a great job! Thank you.

George H.
A great job was done! Deb explained what needed to be done in detail. Every question answered. Got me in touch with . . . another agent who even set up a reservation for . . . rental car.

Janet C.
Everything was handled very nicely and fast. No problems at all. Thank you.

Fern Y.
My claim was handled quickly and professionally. My agent (Beth) was her usual efficient self. Thank you.

Lisa & Robert B.
Just want to thank you for your prompt and courteous service. Thank you.

Nancy M.
We want to thank you for all the attention you have given to us throughout this process. We really appreciate all the extra help.

Lynn & Dennis J.
My business with Gerhart, Hartman and Ritner has always been friendly and professional. My mishap in December was very upsetting to me but you were very kind and understanding and I appreciated that. Thank you.

Betty O.
I was very satisfied how everything was taken care of.

Leon M.
The entire transaction with GHR and Maine Mutual was very smooth when I incurred a repair situation with my vehicle. My vehicle is now repaired and everything is good. Haley is always available when I call and always provides good advice with a pleasant demeanor.

Kay M.