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Privacy Policy

We value you as a customer and respect your right to privacy. We know that you purchase our products and services because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.

Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.

Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business partners are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.

Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms. We also collect information from your transactions with our sister companies, others, or us. We may collect information from a consumer-reporting agency or a medical provider. This collection depends on the product or service you request.

Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for a legal or regulatory purpose. These include the following types of information.

  • We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
  • We may disclose information from your transactions with our sister companies, or us. This may include your account balance, policy coverage, and payment history. This may also include premium paid, preferences, claims, and purchase method.
  • We may disclose information we receive from a consumer-reporting agency or other report. This may include, your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports, and other driver data. This disclosure depends on the products you select.
  • We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.

Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:

  • Underwriting insurance
  • Administering your policy, account, or claim
  • As required or permitted by law
  • As otherwise authorized by you

Internet Policies
What information does Gerhart, Hartman & Ritner, Ltd. collect from Web sites? Gerhart, Hartman & Ritner, Ltd. may collect the information you provide when you:

  • Request information from the Gerhart, Hartman & Ritner, Ltd. Web site
  • Use online tools and calculators
  • Apply online for products
  • Subscribe to online services
  • Complete an online form
  • Conduct transactions online
  • Apply for a job online

Gerhart, Hartman & Ritner, Ltd. contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.

Visitor Data

  • Gerhart, Hartman & Ritner, Ltd. collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our Web site.
  • Gerhart, Hartman & Ritner, Ltd. gathers data on its Web site. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our Web site. We also collect information on an individual basis on areas of our Web site that require visitors to logon using an ID and password. We may collect the following data:
    • How many people visit our Web site
    • The pages they visit and the features they use
    • How long they stay on our Web site
    • The Web site people come from before reaching our Web site

Use of "Cookies"
We store a cookie on your computer when you visit our Web site. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our Web site. We use a third-party tracking utility, which may set cookies, to analyze how users move within our Web site.

Other Online Security
We also use a Secure Sockets Layer (SSL). This keeps all information confidential when it is sent between our Web site and your computer.

E-mail
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and our reply. Please be careful about the information you give us in e-mail. As with any public Web site, this communication may not be secure.

Web Links
It is important to note that other companies or organizations may have links on the Gerhart, Hartman & Ritner, Ltd. family of Web sites. We are not responsible for the collection, use, or security of information by the companies or organizations outside of the Gerhart, Hartman & Ritner, Ltd. family of companies. Please read the privacy policy of Web sites reached through the use of links from the Gerhart, Hartman & Ritner, Ltd. family of Web sites.

Why does Gerhart, Hartman & Ritner, Ltd. collect information on its Web site?
Gerhart, Hartman & Ritner, Ltd. or our business partners use the information from our Web sites for many purposes:

  • Edits and feedback
  • Marketing and promotions
  • Analysis of user behavior
  • Product development
  • Content improvement
  • Informing advertisers how many visitors have seen or clicked on their advertisements
  • Customize Web site content and layout

What happens if Gerhart, Hartman & Ritner, Ltd. changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our homepage. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.

If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our Web site for 30 days.

Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.

We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:

  • All policy numbers you want to access.
  • Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
  • We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
  • You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
  • Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask the agency to give you a copy of your report.

Please send any inquiries to us at:

Gerhart, Hartman & Ritner, Ltd.
ATTN: Privacy Department
138 S. Reading Ave.
Boyertown, PA  19512

When you write to us, please include your name, address, and policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Gerhart, Hartman & Ritner, Ltd. customer service representative. The phone number is in your policy packet.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.

Thank you for choosing Gerhart, Hartman & Ritner, Ltd.. We look forward to building a lifetime relationship with you.

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Our Locations

Boyertown Office

138 S. Reading Ave.
Boyertown, PA 19512
Main office: 610-367-2544
Fax: 610-367-2656

Red Hill Office

262 Main Street
Red Hill, PA 18076
Main office: 215-679-7345
Toll free: 888-819-2762
Fax: 215-679-6464

Our Providers

Testimonials

Claim was handled expeditiously & professionally at both local & home office levels. Thanks to all!!

Bob S.
Thank you for all the help with our recent claim! Your service was good as always.

Donald & Glenna A.
Prompt communication throughout the claim process. Car is at the body shop. Other damage was detected and reported to insurance by body shop. Insurance representative called to acknowledge the additional damage and is sending additional funds to cover the repair. Thank you to all for expertise and assistance in resolving this claim.

Harvey & Rosalie N.
Haley did a wonderful job! She was able to find an insurance company that could save us money. Keep up the great work, Haley! We will definitely tell people about our savings & great customer service.

Terry & Donna L.
All went smoothly with dealing with your agency and repair process.

James & Margaret M.
We are very pleased to rate your service with a perfect score every time. For this reason, we continue to do business with your agency.

Robert & Ruthanne O.
Alyssa is very friendly and willing to help. She was a great help on my recent claim for an accident I had during our last snow storm. My claim to Selective Insurance was handled satisfactorily and my car is like new again.

Frank R.
Alicia has been great to work with during this incident. Really feel like your customers matter.

Ronald & Melissa S.
Very pleased with the service provided in helping me deal with the loss of our car. Thank you!

James & Nina L.
Very professional. Spoke with Haley and was very satisfied for the route taken. Doing great for my needs!

Maria G.
The claim went smoothly - MMG was very responsive as well as GHR, who are always on top of any issue. Thank you.

Annette C.
Thanks for all your help with my misfortune. I would also like to thank Ms. Springman for her assistance. You (Deb Hutt) and the staff have always been very helpful and assisted me when I had any questions. I was pleased with the turn-around time on this particular event. Again, I convey my deep appreciation for the good customer service.

Joseph B.
You do a great job! Thank you.

George H.
A great job was done! Deb explained what needed to be done in detail. Every question answered. Got me in touch with . . . another agent who even set up a reservation for . . . rental car.

Janet C.
Everything was handled very nicely and fast. No problems at all. Thank you.

Fern Y.
My claim was handled quickly and professionally. My agent (Beth) was her usual efficient self. Thank you.

Lisa & Robert B.
Just want to thank you for your prompt and courteous service. Thank you.

Nancy M.
We want to thank you for all the attention you have given to us throughout this process. We really appreciate all the extra help.

Lynn & Dennis J.
My business with Gerhart, Hartman and Ritner has always been friendly and professional. My mishap in December was very upsetting to me but you were very kind and understanding and I appreciated that. Thank you.

Betty O.
I was very satisfied how everything was taken care of.

Leon M.
The entire transaction with GHR and Maine Mutual was very smooth when I incurred a repair situation with my vehicle. My vehicle is now repaired and everything is good. Haley is always available when I call and always provides good advice with a pleasant demeanor.

Kay M.