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Boyertown Office
Boyertown Office: ghrboyertown@coveragenow.com
Claims
Debbie Favinger, CISR - claimsbo@coveragenow.com
Personal Insurance
Kristie Springman, CISR - kspringman@coveragenow.com
Debbie Hutt, CISR - dhutt@coveragenow.com
Haley Kandrick, CISR - hkandrick@coveragenow.com
Personal/Executive Planning
Karen Ossman, CFP® - kossman@coveragenow.com
Business Insurance
Donna Matz, CISR - dmatz@coveragenow.com
Jenna Walsh, CISR - jwalsh@coveragenow.com
Group Benefits
Joan Hannevig - jhannevig@coveragenow.com
Lisa Yoder - lyoder@coveragenow.com
Tracy Mackey - tmackey@coveragenow.com
Helen Fluharty - Title Medical Claims Specialist - hclaims@coveragenow.com
Field Agents
Becca Weiler, CIC - bherb@coveragenow.com
Robert J. Batch - bbatch@coveragenow.com
Agency Principals
Mark A. Fluharty, CIC - mark@coveragenow.com
Robert W. Ritner, CIC - bob@coveragenow.com
Don D. Hausknecht, CIC - don@coveragenow.com
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What is a CIC?
The Certified Insurance Counselor designation is a mark of distinction that represents a commitment to continuous enhancement of one's knowledge and service. CIC is nationally recognized as a symbol of professional excellence and leadership.
What is a CISR?
The Certified Insurance Service Representatives (CISR) program is a nationally recognized designation program that offers a practical, hands-on approach to learning. This uniquely powerful training is designed to help participants conquer the challenges they face today by making customer service representatives more professional. Students who are committed to continuing education and career growth can obtain the highest level of professional insurance education.
Affirmation of Guiding Principles
A CISR understands the needs and problems of customers.
A CISR strives for perfection and excellence. Education is a process of continuous improvement, not a job to be completed.
A CISR measures my success in the satisfaction of clients.
A CISR continually strives to set a higher standard of performance to better serve colleagues and customers.
What is a CFP®?
These marks identify those individuals who have met the rigorous experience and ethical requirements of the CFP Board, have successfully completed financial planning coursework and have passed the CFP® Certification Examination covering the following areas: the financial planning process, risk management, investments, tax planning and management, retirement and employee benefits, and estate planning. CFP® certificates also agree to meet ongoing continuing education requirements and to uphold to CFP Board's Code of Ethics and Professional Responsibility and Financial Planning Practice Standards.
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