Boyertown Office Boyertown Office: ghrboyertown@coveragenow.com 610-367-2544 Claims Debbie Favinger, CISR - dfavinger@coveragenow.com Personal Insurance Kristie Springman, CISR - kspringman@coveragenow.com Debbie Hutt, CISR - dhutt@coveragenow.com Haley Kandrick, CISR - hkandrick@coveragenow.com Business Insurance Donna Matz, CISR - dmatz@coveragenow.com Jenna Walsh, CIC, CISR - jwalsh@coveragenow.com Fred Rodgers - frodgers@coveragenow.com Personal Phone: 610-310-9571 Group Benefits Joan Hannevig - jhannevig@coveragenow.com Lisa Yoder - lyoder@coveragenow.com Helen Fluharty - Title Medical Claims Specialist - hclaims@coveragenow.com Personal/Executive Planning Mel Katz - mel@coveragenow.com Personal Phone: 610-454-9730 Field Agents Becca Weiler,  CIC - bherb@coveragenow.com Robert J. Batch - bbatch@coveragenow.com Personal Phone: 610-587-5591 Agency Principals Mark A. Fluharty,  CIC - mark@coveragenow.com Personal Phone: 610-972-3871 Robert W. Ritner,  CIC - bob@coveragenow.com Don D. Hausknecht, CIC - don@coveragenow.com Personal Phone: 610-513-9543

Red Hill Office Red Hill Office: ghrredhill@coveragenow.com 215-679-7345 Claims Trinda Garner, AIC - tgarner@coveragenow.com Personal Insurance Beth Casper - bcasper@coveragenow.com Karla Oswald - koswald@coveragenow.com Alyssa Franklin - afranklin@coveragenow.com Business Insurance Mark A. Fluharty,  CIC - mark@coveragenow.com Trinda Garner, AIC, AIS, AINS, CISR- tgarner@coveragenow.com Group Benefits Joan Hannevig - jhannevig@coveragenow.com Lisa Yoder - lyoder@coveragenow.com Helen Fluharty - Title Medical Claims Specialist - hclaims@coveragenow.com Field Agents Becca Weiler,  CIC - bherb@coveragenow.com Robert J. Batch - bbatch@coveragenow.com Personal Phone: 610-587-5591 Agency Principals Mark A. Fluharty,  CIC - mark@coveragenow.com Personal Phone: 610-972-3871 Robert W. Ritner,  CIC - bob@coveragenow.com Don D. Hausknecht, CIC - don@coveragenow.com Personal Phone: 610-513-9543

What is a CIC?
The Certified Insurance Counselor designation is a mark of distinction that represents a commitment to continuous enhancement of one's knowledge and service. CIC is nationally recognized as a symbol of professional excellence and leadership.

What is a CISR?
The Certified Insurance Service Representatives (CISR) program is a nationally recognized designation program that offers a practical, hands-on approach to learning. This uniquely powerful training is designed to help participants conquer the challenges they face today by making customer service representatives more professional. Students who are committed to continuing education and career growth can obtain the highest level of professional insurance education.

Affirmation of Guiding Principles
A CISR understands the needs and problems of customers.
A CISR strives for perfection and excellence. Education is a process of continuous improvement, not a job to be completed.
A CISR measures my success in the satisfaction of clients.
A CISR continually strives to set a higher standard of performance to better serve colleagues and customers.

What is a CFP®?

These marks identify those individuals who have met the rigorous experience and ethical requirements of the CFP Board, have successfully completed financial planning coursework and have passed the CFP® Certification Examination covering the following areas: the financial planning process, risk management, investments, tax planning and management, retirement and employee benefits, and estate planning. CFP® certificates also agree to meet ongoing continuing education requirements and to uphold to CFP Board's Code of Ethics and Professional Responsibility and Financial Planning Practice Standards.